Dubai, United Arab Emirates.Publication date: September 03, 2019

  • 1.The general terms
    • 1.The information below is an offer (hereinafter referred to as the Offer) on behalf of APMG DWC LLC (hereinafter referred to as the Seller), any legal entity or individual entrepreneur registered on the website and an entrepreneurial order (hereinafter referred to as the Buyer), collectively referred to as the Parties . , include the Supply Agreement (hereinafter referred to as the Agreement) on the terms and conditions described below.
    2.Subject of the agreement.
    • 2.1The Seller undertakes to transfer ownership to the Buyer, and the Buyer undertakes to accept and pay for the Goods under the terms of this Agreement.
    3.Conditions of the work.
    • 3.1. The buyer must register on the website, or request access from a representative of APMG DWC LLC.
    • 3.2. The buyer undertakes not to disclose the volume of the surface of his login and password, to return during registration. If the Buyer has suspicions about the security of his login and the likelihood of acquisition or the possibility of their unauthorized use by particle sizes, the Buyer undertakes to find out the cost, notify the Seller about this and independently measure the consumption rate on the Site.
    • 3.3. The buyer is given a discount in accordance with the discount system.
  • Volume of orders per month, USD


    EMPTY 0 – 1,000


    SILVER 1,000 – 10,000


    GOLD 10,000 – 30,000


    PLATINUM 30,000 - ∞


4.Terms of payment and payment procedure.

    • 4.1. Payment methods Goods and details in your personal account on the site in the "Account Status" section
    • 4.2. The Buyer expects a 10% prepayment of Orders. The same 10% prepayment of the amount of the Goods in work, then remains on hold at the stage "In Work", "Purchased", "Packaging", "In Warehouse", "Dubai Transit", "Ready for Shipment", which are displayed in your personal account.
    • 4.3. By the time of shipment from the Seller's warehouse, the shipped Goods must be paid by the Buyer in full. Unpaid Goods from the warehouse are not shipped.
    • 4.4. Buyers can unite together within one client (Representative) to receive extended discounts - the goods are shipped only at the direction of the Representative, in charge of the same address. Mutual offsets within this group are carried out by the Buyers independently. Money can be credited to the Representative's account from various sources (specified by the Representative), with certain indications of the Buyer's code in the payment presentation. The buyer can create several free accounts and freely move funds among themselves.
    • 4.5. The Buyer involved in payments to the Seller from third parties, while the person in making the payment or informing the Seller must indicate the Buyer's code. In case of receipt of payment without specifying the Buyer's code, the Seller received not to count
    • funds to the Buyer's balance until a clarification letter is provided. Informing the Seller must be carried out through the form of the site.
    • 4.6. The minimum shipment amount is $500.
    • 4.7. All bank charges are paid by the Buyer. The credited amount is credited to the Buyer's balance in the personal account.

5.Terms of delivery

    • 5.1. The cost of the Goods is fixed at the time of Placement of the Order, includes discounts and shipping costs on the terms of INCOTERMS 2020 EXW.
    • 5.2. The transfer of ownership of the Goods from the Seller to the Buyer takes place at the warehouse of a trusted carrier (predetermined by the Buyer) when the carrier signs a subscription in the documents confirming the delivery of the Order, or upon receipt of the Goods by the Buyer or its copy in the emirates of Dubai and Sharjah. (depending on the conditions of work with the Buyer).
    • 5.3. Delivery of the Goods to the Buyer was carried out through a carrier appointed by the Buyer, unless an additional contract for transportation was concluded.
    • 5.4. When requesting a change in the method of shipping for a ready-made product, the box containing the requested item will be transferred to the warehouse and processed. An additional fee of 5% of the packaged box's value is charged for repackaging the product with the changed shipping method. After payment for these services, the item will be repackaged and prepared for shipment. This procedure takes 1-2 working days depending on the volume of goods. *Changing the shipping method and dispatching the goods on the same day is not possible.

6.Storage of goods in the warehouse of the Seller.

    • 6.1. The goods are free of charge in the Seller's warehouse for up to 28 days. For the storage of unpaid Goods, a fee specified by the Seller is charged based on the weight and dimensions of the goods.


    Price per ton/1 day

    Price per 1 cbm / 1 day

    Storage of goods in our warehouse

    17 AED

    3 AED

    • 6.2. If the Buyer refuses the Goods, before the expiration of the delivery period, the corresponding penalty with the Buyer's balance in the amount of 100% of the value of the goods.
    • 6.3. Grounds for refusing to extend the delivery time to twice the maximum delivery time set locally. To confirm the refusal, the Buyer is obliged to inform the Seller to send a request to, otherwise the claim for the violated delivery time does not apply.
    • 6.4. Additional packaging can be provided upon your request. The cost of additional packaging is $30 and includes additional materials and labor for packaging the product.
      Optionally, you can also choose separate packaging, which costs $20.

7.Settlement of disputes.

    • 7.1. All disputes are resolved through negotiations, if no agreement is reached, the dispute can be referred to the International Commercial Arbitration Court at the Dubai Chamber of Commerce and Industry, in accordance with the adopted regulations. Applicable law - United Arab Emirates, the language of legal proceedings is English.
    • 7.2. The Seller is not liable for damage caused to the Buyer due to improper use of the Goods ordered on the Site.
    • 7.3. Claims for the Goods are accepted by email and are resolved on an individual basis for each individual case. To file a claim, you must:
    • – our and original sticker
    • – detail photo
    • – photo of original packaging
    • – photo of the shipping box
    • 7.4. In case of claims to the quality and completeness of the Goods, the Seller has the right to demand from the Buyer photo, video and other materials confirming the proper acceptance and use of the Goods.
    • 7.5. - If a manufacturing defect is detected, the claim must be submitted along with the same applications.
    • 7.6. - If the part was installed on the car, the claim will be considered only if the official dealer has an inspection certificate, and the original packaging of the part is available.
    • 7.7. The claim must be filed within 30 days from the date of shipment for air orders and 60 days from the date of shipment for ocean orders.
    • 7.8. The term for consideration of the claim is from 10 to 14 days.
    • 7.9. Return form: download

8.Validity and change of conditions of the terms.

8.1. The Offer and any changes come into force from the moment of publication on the Internet at: and is valid until the Offer is withdrawn by the Seller.

9.Consent to send messages

  • The client agrees to receive information and advertising messages from the company using the specified contact information (email, phone number, etc.).
  • Messages may contain information about new products, special offers, promotions and other marketing events.
  • The Client has the right to unsubscribe from receiving communications at any time by following the instructions provided in each message or by submitting a request to support.

UAE, Dubai - Dubai Logistics City V5G2+RH
P.O. Box: 713073, Dubai, UAE
Tax Registration Number: 100542299100003
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